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Privacy Policy

Windchill Sports is a division of Koch Industries Pty Ltd.

To protect your privacy you can visit the Windchill Sports website without identifying yourself or revealing any information about yourself unless you chose to do so.

1. How we handle customer information

We will not collect and store information about you unless you logon, register, or place an order with us.

If you do logon, register or order we will ensure that only the minimum data requirements are requested to enable us to service your request; for example, your name, e-mail address, mailing address, delivery address and any special delivery instructions, phone number and other details.

We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order. We do not share, rent or sell any personably identifiable information about yourself with third parties.

We contain links to other sites. Koch Industries cannot be held responsible for the content or privacy policies of linked sites.
Koch Industries fully support the 'National Privacy Principles for the Fair Handling of Personal Information'. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

2. How We Protect Customer Information

For credit card transactions, Orienteering Service of Australia online uses Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side. This prevents others from accessing your private information in transit. We do not store your credit card details after the funds have been authorised.

3. How We Use Cookies & Other Technologies

A cookie is a small amount of information sent from a Web server to your computer. We use cookies when someone logs on to our website, to maintain that log on, to retain log on information if requested in order to allow you a customer experience which is seamless throughout your logged on session. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your Internet activity before or after you leave the Windchill Sports website. Any activity while you are at www.windchillsports.com.au may be monitored.

4. How to Update Your Information

Changes to your contact, invoice and delivery details can be made using the Account information section of the Windchill Sports website. Subscribing, unsubscribing or changing your subscription preferences can be made using the Account Information section available to anyone with an online account.

5. Koch Industries Pty Ltd Privacy Policy

Koch Industries Pty Ltd are committed to protecting the privacy of everyone who shops or interacts with them. Their privacy policy applies to Koch Industries Pty Ltd and its related companies, and covers all personal information that Koch Industries Pty Ltd collects about customers and other individuals outside Koch Industries Pty Ltd.